Payment Assistance

Need help paying your electric bills?

The Low-Income Home Energy Assistance Program (LIHEAP) is designed to assist low-income families meet the cost of home heating. Applications are accepted on a first-come, first-served basis from approximately around November 1  to April 1 (October 1 for elderly or disabled members), Monday through Friday, or as posted at the local LIHEAP office. A household may qualify for assistance in this program if its income falls within certain income ranges based on the number of household members. This program is not designed to pay a household's total energy costs, but to provide assistance in the payment of residential heating costs for eligible households.

At the time you apply at your local LIHEAP office, you will need the following:

  • Fixed Income: This income may include social security benefits, supplemental security income, aid to families with dependent children or family investment program, veterans' assistance, unemployment insurance or pensions. Please bring a copy of your most recent check.
  • Self-Employment/Farmers: To veryify current income level, you will need to bring a copy of your most recent federal tax return. If you receive interest or dividend income, alimony or child support, it will also need to be verified.
  • Wage Earners: You will need copies of your check stubs for the three months preceeding the date of application or a copy of your federal income tax return.
  • TANF (FIP) and SSI Recipients: Please bring a copy of your Medicaid card.

After you have provided all the listed requirements, you will be told whether you are eligible and the qualified amount. This initial determination is subject to review and totally dependent on the availability of federal funds. Benefits will be in the form of a credit applied to your heating bill by your utility company. For more information, contact the local LIHEAP office at the county you live in. See the list below:

  • Adair County: 641.743.2424
  • Audubon County: 712.563.3725
  • Cass County: 712.243.5421
  • Dallas County: 515.465.5185
  • Greene County: 515.386.3845
  •  Guthrie County: 641.747.3845

 

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